ISO 27018:2014 is an international standard that focuses on the protection of personally identifiable information (PII) in public cloud computing environments. It is based on the broader ISO 27001 framework for information security management and specifically addresses the additional risks and responsibilities that come with processing personal data in the cloud. This standard is especially important for cloud service providers who act as data processors, ensuring that they handle sensitive customer information in a secure, transparent, and legally compliant manner.

Implementing ISO 27018:2014 helps organizations build trust by demonstrating a clear commitment to data privacy and security. The standard outlines best practices for managing personal data, including obtaining customer consent, ensuring transparency in data handling, enabling customers to access and correct their data, and implementing strong controls to prevent unauthorized access or data breaches. It also supports compliance with international data protection regulations, such as the GDPR, by aligning cloud services with established privacy principles.

Certification to ISO 27018:2014 assures clients and stakeholders that the organization takes a structured and responsible approach to protecting personal data in the cloud. It enhances credibility, reduces legal and reputational risks, and sets a strong foundation for secure and ethical data management. At ExpertISO, we provide expert guidance and practical support to help organizations implement ISO 27018:2014—ensuring they meet global standards for cloud privacy and build stronger, more trusted relationships with their customers.